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Condensation


When people see condensation on the inside of their light, they may initially think that the product is defective. The truth is that all headlights experience some degree of condensation because moisture exists inside the light—in the air that’s sealed inside, in the plastic components, etc.


Condensation 
When the air inside the light warms up, moisture will collect on the coolest surface (typically the inside of the outer lens) and manifest itself as small droplets of water or fog. Typically this moisture will evaporate and disappear within 30-60 minutes. Because this is a natural process that can impact all lights, condensation is not considered a manufacturing defect, and is not covered by our Lifetime Limited Warranty.

The example to the right shows:
 Small amounts of moisture/fog
▪ Evaporates in 30-60 minutes


Water Ingress 
Water ingress, on the other hand, is a completely different issue. Water ingress describes water making its way into the light from outside, and typically indicates the presence of a sealing defect.
You can identify water ingress by looking for large droplets of water or pooling of water inside the headlight that doesn’t go away over time.
If a light suffers from water ingress as the result of physical abuse and/or misuse, it would not constitute a manufacturing defect. Please note that proper use requires that factory-issued connectors are installed and correctly positioned. If you experience water ingress as the result of proper use, please contact your contact person art SELC.

The example to the right shows:
▪ Large droplets or pools of water
▪ Does not evaporate, indicative of a leak

CONTACT US

Sales Export

jojo@sst-smartware.com 

henry@sst-smartware.com

jay.wong@sst-smartware.com

Company Phone Number

+86 755 2108 4571

Company
Shenzhen Smartware Technology Co., Ltd
Address

3rd - 4th Floor, Building No. 23, Qinghu Industrial City, Xuegang North Road 

No. 438, Longhua New District, 518109 Shenzhen, China